Privacy Policy

This document outlines the Parent Encouragement Program’s (PEP)) online privacy policy, which governs personal information gathered on the web site - and its aliases.

PEP Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff or volunteers designated to handle online enquiries, purchases or complaints. All PEP agents and contractors with access to personal information obtained on the PEP web site are also bound to adhere to this policy.

Use of Third-Party Online Platforms

PEP uses third party online platforms to deliver and store its programs. When delivering programs, PEP uses platforms that enable effective program delivery. When recording programs, PEP afterwards downloads the recording to password-protected storage space.

Personal Information that PEP May Collect Online
When an individual makes a purchase or enrolls in a program with PEP online, PEP may collect the following types of personal information: name, age, postal and e-mail addresses, telephone numbers,and billing information. PEP may also collect other demographic or psychographic information through member surveys and program participation with their consent. PEP is a tax-exempt, not for profit organization that relies on individual contributions to fund operations and directly solicits users of its services for this purpose. PEP will provide its users with the opportunity to opt out of receiving various communications and solicitations. Election boxes appear as part of individual communications and solicitations. At any time you can add or remove your name from a PEP list by contacting us at [email protected].

How Your Information May Be Shared
PEP will not sell or rent your personal information to any third party. PEP will not give direct access to any third party for the distribution of information or a given product or service offer, without being coordinated through PEP.

PEP may also release personal information to appropriate governmental authorities under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
  • Where our records indicate a user may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.
  • Where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at [email protected]. Let us also know the PEP program, product or service that led to your submission of personal information so we may efficiently locate your information.

Computer Tracking and Cookies
Our web sites do track sessions and employ analytics. However, we do not collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others in the form or aggregate traffic reports, but such statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. PEP uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the PEP site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

If you have a complaint about PEP's compliance with this privacy policy, you may contact us at [email protected].